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Online customer service option

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Possible Answers:

CHAT.

Last seen on: LA Times Crossword, Tue, Jan 10, 2023

Random information on the term “CHAT”:

Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus of language teaching and learning. Conversation analysis is a branch of sociology which studies the structure and organization of human interaction, with a more specific focus on conversational interaction.

No generally accepted definition of conversation exists, beyond the fact that a conversation involves at least two people talking together. Consequently, the term is often defined by what it is not. A ritualized exchange such as a mutual greeting is not a conversation, and an interaction that includes a marked status differential (such as a boss giving orders) is also not a conversation. An interaction with a tightly focused topic or purpose is also generally not considered a conversation. Summarizing these properties, one authority writes that “Conversation is the kind of speech that happens informally, symmetrically, and for the purposes of establishing and maintaining social ties.”

CHAT on Wikipedia

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